Nomenclator CAEN

8220 - Call center activities

7486 Activities of telephone brokerage centers This class includes: - technical brokerage services related to customer relations and customer service on behalf of others: a return information centers, which answer customer calls using automatic call distribution, computer telephone integration or interactive response systems; - placing orders; - providing product information; - resolving complaints: a directional information center to the outside, which deals with sales and marketing activities directed to customers; o market research; o direct marketing; o checking addresses.

NACE Code
7486